Terms & Conditions
Last updated: 23 March 2026
These Terms & Conditions (“Terms”) govern the use of this website and, in broad outline, our relationship with clients for web design and related services.
By using this website, you agree to these Terms.
For full project‑specific details, we will normally agree a separate proposal or contract – that document will take priority over anything here if there is a conflict.
1. Who we are
This website is operated by:
Clickboom Ltd t/a West Coast Digital
Company number: 16301708
Address: 4 Pentre Solar, Glanrhyd, SA43 3PJ, Pembrokeshire, Wales
Phone: 0734 622 0932
Email: info@westcoastdigital.co.uk
References to “we”, “us” or “our” mean Clickboom Ltd trading as West Coast Digital.
References to “you” or “your” mean the website user or client.
2. Use of this website
By using this site, you agree:
- To use this site only for lawful purposes;
- Not to attempt to gain unauthorised access to the site or its systems;
- Not to introduce malware or malicious code.
We may update or change the website at any time without notice.
3. Information on this website
We try to keep the website content accurate and up to date, but:
- It is provided for general information only;
- It should not be taken as professional advice specific to your situation;
- We may change, remove or update content without notice.
You use any information on this site at your own risk.
4. Our services (summary)
We provide services including (but not limited to):
- Website design and development (primarily WordPress);
- Website rebuilds and improvements;
- Website hosting and basic technical support (often via 20i);
- Ongoing maintenance and updates (where agreed).
The exact scope, timelines, responsibilities and pricing will be set out in a quote, proposal or email agreement for each project.
5. Client responsibilities
To help us deliver work effectively, you agree to:
- Provide accurate and complete information and content (text, images, logos, etc.);
- Ensure you have the necessary rights and permissions for all content you supply;
- Review and approve work within reasonable timeframes;
- Make payments on time as agreed in your proposal or invoice.
You are responsible for the legal compliance of your website content (for example, copyright, privacy notices, terms,
claims you make about your services, and any industry‑specific rules).
6. Intellectual property
Unless otherwise agreed in writing:
- You own:
- Content you supply (for example, your text, images, logos, brand assets), provided you have the rights to them.
- We own:
- Our underlying design, code, frameworks, and any bespoke components we create, until full payment is received.
Once your project is fully paid:
- You are granted a licence to use the final website design and build for your own business purposes.
- We may retain the right to re‑use generic code snippets, structures or know‑how in other projects.
- We may showcase the work (for example, screenshots, links) in our portfolio and marketing, unless you ask us not to in writing.
Use of any third‑party assets (for example, stock images, fonts, plugins) is subject to their own licences and terms.
7. Hosting and uptime
We typically provide hosting via 20i (UK-based). Where we provide hosting for your website:
7.1 Backups
By default:
- Backups provided by hosting (20i) are the primary backups.
- We do not guarantee to keep separate or long‑term personal backups of every site, unless a specific backup/maintenance package is agreed in writing.
We strongly advise that:
- You maintain your own independent backups of all important website content; or
- You agree a managed backup and maintenance plan with us if you want us to take on that responsibility.
We are not liable for loss of data or content where hosting services fail or become unavailable, or where no specific backup
arrangement is in place beyond standard hosting backups.
8. Maintenance, updates and support
Ongoing support, maintenance, security updates and content changes are only included where they form part of a specific package,
are set out in your proposal/contract, or are agreed separately in writing.
Otherwise, once a project is delivered and accepted, ongoing changes or fixes may be chargeable.
9. Fees and payment
Our fees and payment terms are set out in your proposal, quote or invoice. Typically:
- A deposit may be required before work starts.
- Remaining payments are due on agreed milestones or project completion.
- Late payments may result in:
- Suspension of work and/or hosting; and/or
- Additional charges (for example, reasonable admin or recovery costs).
All fees are quoted exclusive of VAT unless stated otherwise.
10. Limitation of liability
Nothing in these Terms limits or excludes liability for:
- Death or personal injury caused by negligence;
- Fraud or fraudulent misrepresentation;
- Any other liability that cannot be excluded under UK law.
Subject to that:
- We are not liable for any loss of profits, loss of business, loss of data, or any indirect or consequential loss arising from:
- The use or inability to use this website;
- The use or performance of a website we have created;
- Hosting failures, downtime or data loss on servers provided by third parties (for example, 20i);
- Delays or failures caused by factors outside our reasonable control (for example, third‑party outages, your failure to provide content, etc.).
- Our total liability to you in respect of any claim relating to our services is limited to the total amount you have paid us for those specific services
in the 12 months before the claim arose.
11. Indemnity
You agree to indemnify us against any claims, damages, losses, costs and expenses (including reasonable legal fees) arising from
content you provide for your website (for example, copyright infringement, defamation, misleading claims), or your breach of these Terms
or of any applicable law.
12. Third‑party services and tools
Websites we build may rely on third‑party services, plugins and tools (for example, WordPress plugins, themes, analytics, email delivery).
- Each third‑party service is subject to its own terms and policies.
- We have no control over changes made by third parties (for example, pricing, functionality, availability).
- If a third‑party service changes or discontinues, additional work may be required to replace or update it, which may be chargeable.
13. Termination
We may suspend or terminate our services or your access to hosting if:
- You breach these Terms or any project‑specific agreement;
- You fail to make payments when due;
- Continuing the relationship would be unlawful or unreasonably difficult.
You may terminate our services in line with any notice periods or terms set out in your specific proposal or agreement.
Fees for work already completed or committed may remain payable.
14. Copyright and content on this site
Unless otherwise stated:
- All content on this website (text, images, graphics, code) is owned by or licensed to Clickboom Ltd t/a West Coast Digital.
- You may view, download or print pages for your personal or business reference, but you may not:
- Republish material from this site;
- Sell, rent or sub‑license material from this site;
- Reproduce, duplicate or copy material for commercial purposes without our written permission.
15. Changes to these Terms
We may update these Terms from time to time. The latest version will always be posted on this page with an updated “Last updated” date.
Continued use of the website after changes are posted constitutes acceptance of the new Terms.
16. Governing law and jurisdiction
These Terms, and any dispute or claim arising out of them or related to your use of this website or our services,
are governed by the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction over any such dispute or claim.
17. Contact
For any questions about these Terms or our services, contact:
West Coast Digital
4 Pentre Solar, Glanrhyd, SA43 3PJ, Pembrokeshire, Wales
Phone: 0734 622 0932
Email: info@westcoastdigital.co.uk
